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Customer Experience Platform

Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

Journeys

Channel Coordination

Audience Segmentation

Fine-Tune with Experimentation

Test and optimize the performance of every segment, journey, feature, experience and message

Holdout Experiments

A/B Testing

Feature Flags

Collect Customer Data

Capture, sync and augment customer data to create relevant customer experiences

RTDS

Integrations

Performance Analytics

Accelerate Results with AI

Drive more engagement with Airship's Generative and Predictive AI
Build No-Code Experiences

Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

Hyper-Personalize Experiences

Tailor experiences for every audience segment, including audiences of one, all in real time

Boost Customer Acquisition

Optimize app store listings to increase visibility and downloads
Channels

Push Notifications

Mobile App

SMS

Email

Web
NEW

Mobile Wallet
Solutions
- Industries
- Airlines
- Media
- Sports
- Finance
- Retail
- Telecom
Pricing
Resources
Company

Jack Coleman

Jack Coleman is a marketing and communications strategist, copywriter, content producer and PR pro. His experience includes more than a decade of leading, developing and implementing multi-channel communications strategies for a wide variety of corporate and nonprofit clients. He also runs an independent record label.

Airship News & Updates

8 Mobile App Growth Hacks to Quickly Grow Your Audience

Jack Coleman

November 17, 2021

How did today’s biggest mobile apps achieve their incredible growth? The answer, at least in part, is growth hacking.

Airship News & Updates

Build Stronger Customer Relationships at Scale with Live Chat

Jack Coleman

September 10, 2021

Learn how you can use Live Chat to start incredibly relevant live conversations that grow engagement and conversions — at scale.

Best Practices

6 Mobile-First Strategies to Grow Customer Loyalty

Jack Coleman

September 02, 2021

Six strategies to grow customer loyalty with real-time data, goal-based customer journeys and personalization

Digital Marketing Trends

20 Loyalty Stats You Need to Know

Jack Coleman

August 16, 2021

Here are 20 loyalty stats that illustrate the state of customer loyalty today, and the trends and opportunities that you need to know about to build stronger and more profitable relationships with your customers.

Best Practices

7 Mobile App Optimization Ideas for Media Brands

Jack Coleman

July 26, 2021

Seven inspiring ideas for media brands to help optimize your mobile app throughout the customer lifecycle.

Best Practices

How to Build Better Mobile-First Experiences for Retail

Jack Coleman

July 15, 2021

How can retail brands meet this challenge and build better experiences that boost sales and retention? Our latest Airship ebook takes those questions head-on with insights and use cases specifically for retail.

Best Practices

How Leading Brands Bring Customers Back (And Back Again)

Jack Coleman

July 12, 2021

How do leading brands drive loyalty and retention? We sat down with five of today’s most influential marketing leaders to discuss the strategies that keep customers coming back again and again.

Best Practices

How Much Personalization Is Too Much?

Jack Coleman

July 07, 2021

Is there such a thing as too much personalization? We sat down with five of today’s most influential marketing leaders to discuss how brands can strike the right balance.

Best Practices

How to Build Seamless Multi-Channel Customer Experiences

Jack Coleman

June 28, 2021

How can brands structure effective multi-channel communications? We sat down with five of today’s most influential marketing leaders to answer that key question.