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Cross-Channel Orchestration

Create and manage customer journeys across all channels, from one place

Personalization

Tailor experiences for every audience segment including audiences of one, all in real-time

Experimentation

Test and optimize the performance of every audience segment, journey, feature, experience and message

AI & Analytics

Analyze user-level data and optimize engagement with Generative and Predictive AI
App Store Optimization (ASO)

Increase visibility and conversion rates in the app stores

No-Code Experience Editor

Create native customer experiences once, publish everywhere — no developer support required

Data Collection & Enrichment

Capture and seamlessly stream real-time data in and out of Airship.
Channels

Push Notifications

Mobile App

SMS

Email

Web Notifications

Mobile Wallet
3 Ways Marketers Can Gain More Ease, Freedom and Control.

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Meredith Whisenhunt

Business Value Services, Airship

Flying with Heart: How Southwest Airlines’ Mobile Strategy Focuses On Customer Care

Meredith Whisenhunt

May 22, 2024

Aviation Festival Americas is where the top minds in commercial aviation from North America come together under one roof. Covering everything from retailing to sustainability and beyond, it’s the go-to event where airline and airport leaders discuss cutting-edge strategies, share ideas, explore new technologies and build lasting relationships. Southwest’s Customer-Centric Mobile Approach Kicking off the […]