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Customer Experience Platform

Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

Journeys

Channel Coordination

Audience Segmentation

Fine-Tune with Experimentation

Test and optimize the performance of every segment, journey, feature, experience and message

Holdout Experiments

A/B Testing

Feature Flags

Collect Customer Data

Capture, sync and augment customer data to create relevant customer experiences

RTDS

Integrations

Performance Analytics

Accelerate Results with AI

Drive more engagement with Airship's Generative and Predictive AI
Build No-Code Experiences

Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

Hyper-Personalize Experiences

Tailor experiences for every audience segment, including audiences of one, all in real time

Boost Customer Acquisition

Optimize app store listings to increase visibility and downloads
Channels

Push Notifications

Mobile App

SMS

Email

Web
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Solutions
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- Airlines
- Media
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- Finance
- Retail
- Telecom
Pricing
Resources
Company

Michael Richardson

Facebook’s Broad Ambitions Include a New Engagement Platform for Businesses

Michael Richardson

April 12, 2016

An impassioned Zuck called for bringing people together and building bridges, not walls. Eloquent prose was punctuated by sobering statistics like 4B people not having Internet access. Facebook’s ambitions were made more real by the lengths to which it is going, including building its own massive aircraft to beam access to the ground at 60,000 feet for months at a time.

Airship News & Updates

ID Matching: The Key to Using Mobile Data Across a Business

Michael Richardson

March 16, 2016

There is a proliferation of technology providers out there. Anybody glancing at a Lumascape can easily be overwhelmed by the multitude of colors and logos. Part of the reason so many providers exist is to address the differing needs of varied departments across a business.

Digital Marketing Trends

First Take: Observations from SXSW 2016

Michael Richardson

March 14, 2016

Every year brings a new flavor and evolution of SXSW, and a new take on the market. Hear our first thoughts on some of the most important goings-on from this year.

Airship News & Updates

New Integrations with Urban Airship Connect: Snowplow and SparkPage

Michael Richardson

February 29, 2016

Our real-time marketing and omnichannel marketing enablement tool Urban Airship Connect just got better with the addition of two new partners, Snowplow and SparkPage. Learn more.

Best Practices

Three Key Takeaways from Mobile World Congress 2016

Michael Richardson

February 26, 2016

This was my fourth year attending Mobile World Congress and I wanted to talk a bit about the event itself and what’s new and interesting this year from our point of view. There is plenty of coverage elsewhere that focuses on the hardware side of MWC, so I’ve left that to other people. But there’s three key themes in the mobile app ecosystem that I wanted to discuss.

Airship News & Updates

Key Takeaways for Growth Marketers from GrowthHackers Conference 2016

Michael Richardson

February 19, 2016

Over the past couple of years, we’ve seen the rise of growth marketing — an integrated team that’s dedicated to finding and optimizing key drivers of growth in an organization. This approach is responsible for dramatically changing the marketing organization, and it’s an incredible thing to behold. Yesterday, a contingent from Urban Airship attended the 2016 GrowthHackers Conference in Redwood City, CA and I wanted to talk about what we learned.

Analytics & Data

Abandoned vehicles and data silos

Michael Richardson

January 20, 2016

We had a car towed today. It was a cause for celebration, since this car had been parked on the street in front of our house for months. And, hopefully, it will be cause for celebration for the owner, who reported it stolen months ago. However, we were left feeling frustrated with how difficult it was to get this done. Surely there was a better way? And why is dealing with almost every organization an exercise in how persistent you can possibly be until you can finally get a basic thing done?