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Customer Experience Platform

Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

Journeys

Channel Coordination

Audience Segmentation

Fine-Tune with Experimentation

Test and optimize the performance of every segment, journey, feature, experience and message

Holdout Experiments

A/B Testing

Feature Flags

Collect Customer Data

Capture, sync and augment customer data to create relevant customer experiences

RTDS

Integrations

Performance Analytics

Accelerate Results with AI

Drive more engagement with Airship's Generative and Predictive AI
Build No-Code Experiences

Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

Hyper-Personalize Experiences

Tailor experiences for every audience segment, including audiences of one, all in real time

Boost Customer Acquisition

Optimize app store listings to increase visibility and downloads
Channels

Push Notifications

Mobile App

SMS

Email

Web
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Mobile Wallet
Solutions
- Industries
- Airlines
- Media
- Sports
- Finance
- Retail
- Telecom
Pricing
Resources
Company

Mitzi Mori

Senior Product Manager

Mitzi Moro is Senior Product Manager at Airship.

Based on the west coast, Mitzi is focused on mobile channels, namely SMS, MMS and RCS. She has been in the mobile industry for over ten years and has had the opportunity to work with large brands on complex mobile initiatives, and to deliver products for mobile application service providers and mobile aggregators.

Best Practices

8 MMS Marketing Best Practices

Mitzi Mori

October 18, 2021

Eight best practices for using MMS marketing messages to elevate your mobile marketing strategy.

SMS Marketing

SMS Regulatory Compliance: What You Need to Know About Text Messaging

Mitzi Mori

August 11, 2020

SMS regulation compliance may seem daunting, but when done correctly, text messaging can be a powerful marketing tool to reach and engage with your customers.

Engagement Channels

What You Need to Know to Create a Global SMS Strategy

Mitzi Mori

May 24, 2019

The rules for SMS varies by region, and you need a partner who has the knowledge and expertise to make sure your messages adheres to local regulation and guidelines. Here’s what you need to know.

Best Practices

Should I Use a Shared Short Code in My SMS Marketing Strategy?

Mitzi Mori

March 08, 2019

If you’re in the midst of deciding whether to use a shared short code — or whether to migrate from a shared short code to a dedicated code — here are some reasons to consider avoiding them.