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Customer Experience Platform

Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

Journeys

Channel Coordination

Audience Segmentation

Fine-Tune with Experimentation

Test and optimize the performance of every segment, journey, feature, experience and message

Holdout Experiments

A/B Testing

Feature Flags

Collect Customer Data

Capture, sync and augment customer data to create relevant customer experiences

RTDS

Integrations

Performance Analytics

Accelerate Results with AI

Drive more engagement with Airship's Generative and Predictive AI
Build No-Code Experiences

Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

Hyper-Personalize Experiences

Tailor experiences for every audience segment, including audiences of one, all in real time

Boost Customer Acquisition

Optimize app store listings to increase visibility and downloads
Channels

Push Notifications

Mobile App

SMS

Email

Web
NEW

Mobile Wallet
Solutions
- Industries
- Airlines
- Media
- Sports
- Finance
- Retail
- Telecom
Pricing
Resources
Company

Nathan Landau

Nathan Landau is a strategist and copywriter in Portland, Oregon who believes that when it comes to the way your brand communicates, how you say it matters.

Digital Marketing Trends

The Future of Digital Experiences: Emerging Technology and Experience Design

Nathan Landau

April 06, 2020

Takeaways from Forrester’s, “The Impact Of Emerging Technology On Digital Experiences,” highlighting how technology is shaping the future of digital experiences over the next 10 years.

Lifecycle Marketing

Forrester Report: Meaningful Moments Can Drive Massive Growth

Nathan Landau

March 11, 2020

Takeaways from Forrester’s 2020 report, “Enable Moments-Based Marketing With Enterprise Martech,” for B2C businesses trying to maximize customer engagement through marketing technology.

Best Practices

How to Wow QSR Diners at Every Step of the Customer Lifecycle

Nathan Landau

February 26, 2020

Learn how to wow your QSR and restaurant customers at every step of the customer journey: acquisition, retention and growth.

Best Practices

3 Key Customer Experience Strategies for QSR, Fast Casual and Restaurant Brands

Nathan Landau

February 06, 2020

Three key strategies for QSR and restaurant brands to grow their customer engagement and loyalty, from Airship’s webinar, “How QSR, Fast Casual, and Restaurant Brands Can Create Incredible Customer Experiences.”

Best Practices

How Leading QSR, Restaurant and Fast Casual Brands Are Innovating Customer Experience

Nathan Landau

December 12, 2019

How Starbucks, Chipotle, Boston Market and TGI Fridays are innovating the customer experience, drawn from Airship’s webinar, “How QSR, Fast Casual, and Restaurant Brands Can Create Incredible Customer Experiences.”

Industries

Optimizing Your QSR, Fast-Casual and Restaurant Customer Experience

Nathan Landau

November 11, 2019

A collection of takeaways from Airship’s webinar, “How QSR, Fast Casual, and Restaurant Brands Can Create Incredible Customer Experiences,” detailing how to optimize the QSR customer experience.

SMS Marketing

Why Every Retailer Should Be Using SMS Marketing

Nathan Landau

October 22, 2019

A preview of highlights and takeaways from Airship’s new eBook, “9 Ways Every Retailer Should Be Using SMS Marketing.”

SMS Marketing

What to Look for in an SMS Platform

Nathan Landau

September 17, 2019

A list of considerations to make when choosing an SMS platform for your customer engagement strategy. The best SMS platforms have these factors in common.

SMS Marketing

A Win-Win investment: Improving CX and ROI Through SMS Integration

Nathan Landau

September 05, 2019

A collection of takeaways from Airship’s webinar, “SMS Power Combos That Create Fantastic CX — And Massive Value For Your Brand,” detailing how to maximise SMS ROI.