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Customer Experience Platform

Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

Journeys

Channel Coordination

Audience Segmentation

Fine-Tune with Experimentation

Test and optimize the performance of every segment, journey, feature, experience and message

Holdout Experiments

A/B Testing

Feature Flags

Collect Customer Data

Capture, sync and augment customer data to create relevant customer experiences

RTDS

Integrations

Performance Analytics

Accelerate Results with AI

Drive more engagement with Airship's Generative and Predictive AI
Build No-Code Experiences

Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

Hyper-Personalize Experiences

Tailor experiences for every audience segment, including audiences of one, all in real time

Boost Customer Acquisition

Optimize app store listings to increase visibility and downloads
Channels

Push Notifications

Mobile App

SMS

Email

Web
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Mobile Wallet
Solutions
- Industries
- Airlines
- Media
- Sports
- Finance
- Retail
- Telecom
Pricing
Resources
Company

Phil West

North America Lead Account Manager

How to Use Machine Learning Data to Reduce Churn and Boost Engagement

Phil West

December 04, 2018

Join our live webinar, “How Top Brands Use Machine Learning Data to Reduce Churn and Boost Engagement (And How You Can Too)” on December 11 and learn how you can make data and predictive learning work for your brand. Register today!

Engagement Channels

Web Notifications ROI for Retailers Revealed

Phil West

September 17, 2018

If you’re a retailer and you’re not already using web notifications, it’s time to revisit this channel. And once you see these stats, we think you’ll definitely want to — before the holiday season.

Best Practices

In-Store Pickup: A Better Omnichannel Engagement With Mobile Wallet

Phil West

February 16, 2016

Streamline omni-channel customer experiences to drive more sales online, mobile and in-store with mobile wallet. See how.

Airship News & Updates

Creating a Winning Welcome Campaign

Phil West

January 28, 2016

When brands use a welcome series, they can get users engaged early and often in your app so they become loyal users. Your initial campaign to engage your app users and turn them into loyal users is the most critical campaign you will run. We share a few tips.

Best Practices

Developing a Strategy to get Existing Customers on your App

Phil West

January 21, 2016

Congratulations, you have spent the last year building a fantastic app…now how do you get your customers to download it?

Best Practices

What time of day is best to push?

Phil West

February 04, 2015

As part of our best practices series, our digital strategists answer the questions most frequently asked by customers.