Uncategorized Can You Go Beyond Your Customers’ Expectations? Steve Tan September 07, 2018 Consumers expect brands to deliver what they want or need the moment they want or need it. Get advice on how to deliver from Urban Airship’s Steve Tan.
Uncategorized Can You Go Beyond Your Customers’ Expectations? Steve Tan September 04, 2018 It doesn’t matter whether you’re doing your weekly food shop, paying a utility bill or booking a holiday, you expect a convenient, simple and pleasant service.
Uncategorized Digital Strategies Airlines Can Use to Create a Customer-Centric Travel Experience Steve Tan August 01, 2018 How airlines can use mobile messaging to surprise and delight customers, increasing loyalty – and revenue.
