Engagement Channels Archives

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Customer Experience Platform

Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

Journeys

Channel Coordination

Audience Segmentation

Fine-Tune with Experimentation

Test and optimize the performance of every segment, journey, feature, experience and message

Holdout Experiments

A/B Testing

Feature Flags

Collect Customer Data

Capture, sync and augment customer data to create relevant customer experiences

RTDS

Integrations

Performance Analytics

Accelerate Results with AI

Drive more engagement with Airship's Generative and Predictive AI
Build No-Code Experiences

Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

Hyper-Personalize Experiences

Tailor experiences for every audience segment, including audiences of one, all in real time

Boost Customer Acquisition

Optimize app store listings to increase visibility and downloads
Channels

Push Notifications

Mobile App

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Three Ways In-App Automation Can Drive Value for Your Brand

Melissa Manser

March 27, 2018

In-app automation is a great way to drive toward key goals in your app. Here are 3 ways brands can use it — each with triggers & best practices to consider.

Engagement Channels

Introducing In-App Automation

Greg Weinger

March 09, 2018

See how in-app automation gives marketers & product owners the keys to drive app engagement, retention, feature adoption & revenue — no dev resources required.

Best Practices

How E.ON Delivers Customer Value with Mobile App Messaging

Sara Gulamali

March 08, 2018

How energy company E.ON uses push notifications, message center content and A/B testing to empower app users and provide value.

Engagement Channels

Web Notifications Resource Roundup: Information, Ideas and Integrations

Melissa Manser

January 30, 2018

Our top resources on web notifications to help you better understand what they are, what they can help you accomplish & how to add them into your marketing mix.

Engagement Channels

Web Push Notifications Help Grow NZ Herald’s Audience Engagement

Jessica Poundstone

December 29, 2017

The New Zealand Herald is driving better audience engagement with web push notifications. Learn more about their strategy and their results in this post.

Best Practices

Introducing WordPress & Drupal Integrations for Urban Airship Web Notifications

Meghan Suslak

December 20, 2017

Now you can quickly and easily integrate our web push notifications solution into your WordPress or Drupal website: learn more and get step-by-step instructions for getting started today!

Best Practices

5 Privacy Tips for the Voice Notification Era

Mike Herrick

December 13, 2017

Voice notifications are here – and so are the privacy concerns that go with them. Protect your users and your brand with these tips from our SVP of product and engineering, Mike Herrick.

Best Practices

5 Things the Best Notifications Have in Common

Jessica Poundstone

November 17, 2017

Want to make sure your mobile notifications earn customer trust and get results? Here are 5 ways to make sure they do.

Airship News & Updates

Build Personalized Mobile Wallet Passes Easily — At Scale

Judy Chan

October 26, 2017

Now, digital marketers can build hyperpersonalized mobile wallet passes users will love. See how our gamechanging Adaptive Wallet Pass Management makes it possible.