Engagement Channels Archives

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Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

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Test and optimize the performance of every segment, journey, feature, experience and message

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Capture, sync and augment customer data to create relevant customer experiences

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Drive more engagement with Airship's Generative and Predictive AI
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Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

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Tailor experiences for every audience segment, including audiences of one, all in real time

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Optimize app store listings to increase visibility and downloads
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Browse by Category

What’s the Difference Between MMS vs. SMS?

Jack Coleman

January 20, 2021

Text messaging is one of the most effective channels for reaching and engaging with your customers and prospects. Learn the difference between MMS vs. MMS messages and how you can employ them in your marketing strategy.

New Year, New Look: Give Your Email Campaigns a 2021 Makeover

Emily Hottal

January 14, 2021

The new year is here and what better time than now to plan for an email marketing makeover? Here are some tips you can use to give your email campaigns a refresh.

SMS Marketing

10 Tips For Successful Text Campaigns

Jack Coleman

December 29, 2020

Discover how to make your next text message marketing campaign a massive success with these 10 tips. Learn more from Airship.

SMS Marketing

SMS for Business: How Texting Drives Engagement & Results

Jack Coleman

December 18, 2020

When it comes to engagement, SMS is in a class of its own. Learn how texting services can help any business create deeper connections with customers.

SMS Marketing

Transforming Brick-and-Mortar Visitors into Digital Customers with SMS Opt-Ins

Jennie Lewis

October 19, 2020

Motivating customers to receive SMS messages while they’re in your space can create more opportunities to get to know them, spark loyalty and encourage additional sales — both digital and in-person.

Push Notifications

11 Proven Push Notification Strategies for Customer Growth

AJ Park

October 12, 2020

Ready to enter a growth phase with your customers? Keep them engaged and encourage them to connect with your brand by using these strategies.

Travel & Hospitality

Alaska Airlines Has Created an “Almost Touch-Free” Travel Experience With Mobile

Emily Smith

September 21, 2020

Alaska Airlines is leveraging its mobile leadership to create safer, touch-free travel experiences. Learn how in this article originally published on the Alaska Airlines blog.

Mobile Wallet

With Contactless Shopping Becoming the Norm, Retailers Should Embrace Mobile Wallets

Mike Herrick

September 14, 2020

Mobile transactions are replacing cash, checks and credit cards. That reality — compounded by this pandemic’s impact on how people feel about exchanging paper currency or touching screens to complete transactions — signals a tipping point for mobile wallets.

SMS Marketing

SMS Regulatory Compliance: What You Need to Know About Text Messaging

Mitzi Mori

August 11, 2020

SMS regulation compliance may seem daunting, but when done correctly, text messaging can be a powerful marketing tool to reach and engage with your customers.