Engagement Channels Archives

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Customer Experience Platform

Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

Journeys

Channel Coordination

Audience Segmentation

Fine-Tune with Experimentation

Test and optimize the performance of every segment, journey, feature, experience and message

Holdout Experiments

A/B Testing

Feature Flags

Collect Customer Data

Capture, sync and augment customer data to create relevant customer experiences

RTDS

Integrations

Performance Analytics

Accelerate Results with AI

Drive more engagement with Airship's Generative and Predictive AI
Build No-Code Experiences

Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

Hyper-Personalize Experiences

Tailor experiences for every audience segment, including audiences of one, all in real time

Boost Customer Acquisition

Optimize app store listings to increase visibility and downloads
Channels

Push Notifications

Mobile App

SMS

Email

Web
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Mobile Wallet
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Upcoming Webinar: Make Mobile Wallet Your Secret Weapon

Jonathan Rueda

March 22, 2019

Find out how top brands are using mobile wallet and how you can create winning campaigns in the upcoming webinar “Make Mobile Wallet Your Secret Weapon to Acquire, Retain & Grow Your Customer Base.” Don’t miss out, register today!

Engagement Channels

Get the Timing Just Right with Automation For SMS and Email

Kaitlyn Hogue

March 20, 2019

A perfectly timed and coordinated message can make all the difference in customer experience. Find out how you can use automation to send timely and relevant messages on SMS and email.

Best Practices

Should I Use a Shared Short Code in My SMS Marketing Strategy?

Mitzi Mori

March 08, 2019

If you’re in the midst of deciding whether to use a shared short code — or whether to migrate from a shared short code to a dedicated code — here are some reasons to consider avoiding them.

Best Practices

Why Tickets and Passes in Mobile Wallets Offer the Best Customer Experience

Jonathan Rueda

March 06, 2019

Here are three reasons why you need to put your tickets and passes in a mobile wallet to offer the best customer experience for your customers.

Mobile Wallet

How to Create a Mobile Wallet Pass

Emily Hottal

February 28, 2019

Create a mobile wallet pass in 10 easy steps. See for yourself how quick and simple it is to get started with mobile wallet marketing today!

Engagement Channels

How SMS Powers a Better Multi-Channel Customer Engagement Strategy

Danny Ackerman

February 08, 2019

Here are three SMS combinations you can use to create deeper connections with customers and better integrate text messaging into your overall customer engagement strategy. For more examples, check out our SMS Playbook—download today!

Engagement Channels

How to Create an In-App Messaging Campaign That Gets Customers Excited About Your Brand

Emma Patterson

January 11, 2019

Ideas, examples, and best practices to use in-app messaging and automation to increase app engagement and grow revenue.

Best Practices

How to Make a Successful App: 10 Fundamentals for Maximizing Your Investment

Katya Hill

January 09, 2019

Make sure your app starts delivering value from day one. Learn how to make a successful app using these 10 fundamentals.

Engagement Channels

3 Ideas for Improving App User Retention from Holiday Downloads

Alyssa Meritt

January 04, 2019

Get strategies for boosting app user retention with users who downloaded your app during the holidays.