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Customer Experience Platform

Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

Journeys

Channel Coordination

Audience Segmentation

Fine-Tune with Experimentation

Test and optimize the performance of every segment, journey, feature, experience and message

Holdout Experiments

A/B Testing

Feature Flags

Collect Customer Data

Capture, sync and augment customer data to create relevant customer experiences

RTDS

Integrations

Performance Analytics

Accelerate Results with AI

Drive more engagement with Airship's Generative and Predictive AI
Build No-Code Experiences

Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

Hyper-Personalize Experiences

Tailor experiences for every audience segment, including audiences of one, all in real time

Boost Customer Acquisition

Optimize app store listings to increase visibility and downloads
Channels

Push Notifications

Mobile App

SMS

Email

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Company

What Brands Can Expect With Sports TV Back

Mike Herrick

September 08, 2020

This article was originally published on ANA. The COVID-19 crisis has made clear how we as a society rely on entertainment to enjoy ourselves. In other words, we’ve been dearly missing our movie theaters, our crowded concert halls, and — especially when it comes to marketing — our live sports. Consider that sports make up […]

Industries

Optimizing Your QSR, Fast-Casual and Restaurant Customer Experience

Nathan Landau

November 11, 2019

A collection of takeaways from Airship’s webinar, “How QSR, Fast Casual, and Restaurant Brands Can Create Incredible Customer Experiences,” detailing how to optimize the QSR customer experience.

Best Practices

Seamless Day-of-Travel Experiences, Courtesy of Alaska Airlines and Airship

Simone Kriz

October 29, 2019

How Airship helps Alaska Airlines use customer engagement tools like push notifications and mobile wallet to inform passengers in real-time and streamline the day-of-travel experience.

Best Practices

Customer Engagement Saves Time and Money in New Airship Case Studies

Simone Kriz

October 01, 2019

A collection of Airship customer engagement case studies featuring AccuWeather, Alaska Airlines, GasBuddy, OPB, and the Chicago Tribune.

Analytics & Data

Three Ways A/B Testing Can Help You Meet Your Goals

Scott Ings

September 13, 2019

With A/B testing you’ll be able to make smart, impactful decisions that will increase the ROI from your engagement channels.

Travel & Hospitality

Tech-driven Innovations from Other Sectors that Travel Brands Need to Steal

Mike Stone

August 01, 2019

Airship’s SVP of Marketing, Mike Stone, shares tech-driven innovations from other marketing categories that travel brands can call their own.

Retail

How Amazon Prime Day Individualized “The Big Sales Event”

Mike Stone

July 24, 2019

Airship’s SVP of Marketing, Mike Stone, shares his three marketing takeaways from Amazon Prime Day and individualization strategies.

Media

4 Tips for Improving Digital Media’s Customer Experience

Mike Herrick

April 23, 2019

Airship’s SVP of Technology Mike Herrick offers four tips to improve customer engagement for digital media publishers.

Retail

3 Takeaways from SXSW Interactive Festival

Connor Cunningham

March 19, 2019

Connor Cunningham shares three retail takeaways about digital transformation and brick-and-mortars from the “Retail Revolution: Brick-and-Mortar Bounceback” panel at SXSX Interactive Festival.

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