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Customer Experience Platform

Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

Journeys

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Fine-Tune with Experimentation

Test and optimize the performance of every segment, journey, feature, experience and message

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Capture, sync and augment customer data to create relevant customer experiences

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Accelerate Results with AI

Drive more engagement with Airship's Generative and Predictive AI
Build No-Code Experiences

Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

Hyper-Personalize Experiences

Tailor experiences for every audience segment, including audiences of one, all in real time

Boost Customer Acquisition

Optimize app store listings to increase visibility and downloads
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Notification Innovation Is a Live Stream Playmaker for NCAA March Madness Live

Corey Gault

March 24, 2021

How Turner Sports and Airship worked together to better understand how fans engage with different types of messaging and their broader expectations around content, timing and delivery for NCAA March Madness.

Best Practices

How Simple Personalizations Can Drive Big Engagement this Holiday Season

Emily Hottal

November 25, 2020

Make your messages stand out from the crowd this holiday season with these simple personalization ideas.

Media

The 3 Key Ingredients For Breaking News Alerts

Matt Price

November 13, 2020

For Media brands, meeting consumer expectations and growing their customer base requires three key ingredients for breaking news alerts: Speed, Channels and Preference Controls.

Travel & Hospitality

Alaska Airlines Has Created an “Almost Touch-Free” Travel Experience With Mobile

Emily Smith

September 21, 2020

Alaska Airlines is leveraging its mobile leadership to create safer, touch-free travel experiences. Learn how in this article originally published on the Alaska Airlines blog.

Sports & Recreation

What Brands Can Expect With Sports TV Back

Mike Herrick

September 08, 2020

This article was originally published on ANA. The COVID-19 crisis has made clear how we as a society rely on entertainment to enjoy ourselves. In other words, we’ve been dearly missing our movie theaters, our crowded concert halls, and — especially when it comes to marketing — our live sports. Consider that sports make up […]

Industries

Optimizing Your QSR, Fast-Casual and Restaurant Customer Experience

Nathan Landau

November 11, 2019

A collection of takeaways from Airship’s webinar, “How QSR, Fast Casual, and Restaurant Brands Can Create Incredible Customer Experiences,” detailing how to optimize the QSR customer experience.

Best Practices

Seamless Day-of-Travel Experiences, Courtesy of Alaska Airlines and Airship

Simone Kriz

October 29, 2019

How Airship helps Alaska Airlines use customer engagement tools like push notifications and mobile wallet to inform passengers in real-time and streamline the day-of-travel experience.

Best Practices