Airship Journeys Archives

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Customer Experience Platform

Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

Journeys

Channel Coordination

Audience Segmentation

Fine-Tune with Experimentation

Test and optimize the performance of every segment, journey, feature, experience and message

Holdout Experiments

A/B Testing

Feature Flags

Collect Customer Data

Capture, sync and augment customer data to create relevant customer experiences

RTDS

Integrations

Performance Analytics

Accelerate Results with AI

Drive more engagement with Airship's Generative and Predictive AI
Build No-Code Experiences

Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

Hyper-Personalize Experiences

Tailor experiences for every audience segment, including audiences of one, all in real time

Boost Customer Acquisition

Optimize app store listings to increase visibility and downloads
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How Three Brands Used Email + App to Increase Engagement During COVID-19

Emily Hottal

April 05, 2021

Learn how three brands are using Airship’s platform to keep customers engaged with highly effective email + mobile app campaigns during the COVID-19 pandemic and beyond.

Airship Journeys

Show Them You Know Them: Three Customer Journeys for Growth

Jack Coleman

August 03, 2020

Three customer journeys you build today for the growth phase of the customer lifecycle.

Airship Journeys

Keep Them Coming Back: Three Customer Journeys for Retention

Jack Coleman

July 28, 2020

Use these three customer journeys to cultivate loyalty and keep them engaged during the retention phase of the customer lifecycle.

Airship Journeys

Hook ‘em at Hello: Three Customer Journeys for Acquisition

Jack Coleman

July 20, 2020

Learn how to shape customer journeys that build value for your brand and customers during the acquisition phase of the customer lifecycle.

Airship Journeys

6 Critical Steps Before Building Your Next Customer Journey

Jennie Lewis

July 10, 2020

Learn about six essential steps to take before you can start building customer journeys that deliver value across the customer lifecycle.

Airship Journeys

How to Create Seamless Customer Journeys for Each Stage of the Customer Lifecycle

Lisa Orr

June 04, 2020

Learn how to Create Seamless Customer Journeys for Each Stage of the Customer Lifecycle with insights from the Airship Journeys Playbook.

Airship Journeys

How We Put Together Journey Maps

Lisa Orr

April 09, 2020

Here’s how the team at Airship simplified the cross-channel customer journey process with Journey Maps.

Airship Journeys

Introducing Journey Maps

Dee Dee Wolverton

April 02, 2020

We’re building on Airship Journeys’ simplicity, intuitive management, and data-driven performance with a new feature, Journey Maps.

Airship Journeys

What Is Moments-Based Marketing?

Jack Coleman

March 06, 2020

Moments-based marketing is a powerful strategy for supporting customer journeys in the mobile era. Learn about four key features of this emerging approach.

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