Surveys
and Forms

Have questions for your customers ?
Ask them

Gather zero-party customer information that you can seamlessly leverage in campaigns. Easily understand a customer’s sentiment, experience, and value to your brand. Get answers to all of these questions and more with Surveys. Airship provides the only no-code option for inserting surveys and forms — including progressive, multi-screen surveys — directly into your mobile app experiences.

Actionable Insights

Take the guesswork out of customer experiences by delivering valuable surveys to collect NPS sentiment and more. Trigger surveys in real-time directly in response to customer behavior. Gain actionable customer feedback and analyze data broken out by audience segment. Utilize survey feedback and behavior to align future experiences and journeys with brand sentiment and target specific audience segments.

Gain Valuable Zero-Party Data Faster

Use our pre-built NPS or customer feedback survey templates to launch surveys quickly and collect valuable data and insights directly from your customers. Serve up surveys and forms at the right moment within any Scene to enhance customer interaction without interruption. Store responses as customer attributes for retargeting and analysis.

Reduce Dependencies on Your Tech Team

Using this no-code solution, quickly and easily create, edit, and manage surveys and forms all from within the dashboard. Seamlessly review performance data and analyze survey results, while letting your developers focus on larger, key initiatives.

Surveys

Key Features
  • NPS (Net Promoter Score)
  • Templates
  • Segmentation

  • Attribute Personalization
  • Automation
  • Performance Analytics

Ready to gain meaningful, real-time
insights from your customers?

Airship’s surveys and forms are built to help brands gain valuable, actionable insights in real time.
Use these insights to curate an experience that aligns with brand sentiment.