Resources
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Benchmark ReportsMobile App Push Notification Benchmarks for 2025
Push notifications are central to helping you capture customers’ attention on today’s most valuable and visible real estate: smartphone lock screens. More importantly, they offer…
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Inspiration Guide8 Campaigns to Drive Engagement This Holiday Season
Capture more value this holiday season and beyond! As every retail brand knows, app downloads spike significantly during peak shopping periods, especially around Thanksgiving and…
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Benchmark ReportsMobile Lifecycle Benchmarks: Engagement
This report, the first of its kind for mobile marketing, is designed to help your organization understand critical benchmarks associated with the Engagement phase of…
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The State of Mobile Strategy: 3 Steps to Avoid Fragmentation
Customers expect seamless experiences everywhere they interact with a brand, but especially on mobile. However, marketers often struggle to create and execute a…
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Email Marketing Strategy
What Is Email Marketing? Email marketing is a strategic approach to customer engagement, enabling brands to share essential information, nurture leads, promote products…
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Cross-Channel Marketing
What is Cross-Channel Marketing? Today’s consumers expect brands to meet them with seamless, unified experiences wherever they choose to interact — email, SMS,…
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Mobile App Push Notification Benchmarks for 2025
Push notifications are central to helping you capture customers’ attention on today’s most valuable and visible real estate: smartphone lock screens. More importantly,…
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Zero-Party Data
What Is Zero-Party Data? The term “zero-party data” was first coined by Forrester in reference to “information a customer intentionally and proactively shares…
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Omnichannel Customer Journey
What is an Omnichannel Customer Journey? An omnichannel customer journey visualizes the entire customer journey path spanning all engagement channels, from the moment…
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Omnichannel Marketing
Explore the power of Omnichannel Marketing and how integrating your marketing channels can significantly boost customer engagement and loyalty.
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How Regiocast Boosted Streaming and Transformed User Habits
German radio giant REGIOCAST, with over 24 million daily contacts, transformed digital engagement for its Radio BOB! audience by leveraging its app as…
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Can Your Martech Stack Meet Customer Expectations in 2025?
2025 is set to redefine the brand-customer relationship. New marketing channels, data deprecation, AI and emerging tech present new opportunities and challenges for…
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Unlock the Marketing Potential of Mobile Wallets with RAC
We know that consumers are flooded with marketing messages wherever they turn and, as a result, increasingly reject blunt promotional marketing. Brands must…
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2025 Insights & Predictions: Mastering Mobile-First Customer Experience
2025 promises significant transformation, innovation and disruption to the brand-customer relationship. From the proliferation of new marketing and social channels, soaring acquisition costs…
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Unlock the Marketing Potential of Mobile Wallets with Google
We know that consumers are flooded with marketing messages wherever they turn and, as a result, increasingly reject blunt promotional marketing. Brands must…
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Airship FAQs
About Airship What is Airship and what does it offer? The Airship Experience Platform provides an end-to-end solution for unifying experiences across channels…
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Mass Text Messaging
What is Mass Text Messaging? Text messaging (SMS) is a powerful channel for communicating valuable information to customers and other audiences on their…
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SMS Advertising
SMS advertising involves using text messaging (also known as SMS or Short Message Service) for marketing and customer communications. SMS ads are simply…
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Customer Experience Platform
What is a Customer Experience Platform? A customer experience platform (CXP) is a valuable tool for delivering personalized, unified experiences that foster customer…
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From Fragmented to Fluid: How to Improve Mobile-First CX for 2025
Hear Airship’s Chief Strategy & Marketing Officer, Tom Butta, Sienne Veit, Founder & CPO at Invisible Stuff (formerly CPO at Kingfisher), and Nithin…
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Customer Experience Automation
What is Customer Experience Automation? Customer experience automation, or CX automation, uses technology to automate different aspects of customer interactions and processes. This…
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