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  • Zero-Party Data

    What Is Zero-Party Data? The term “zero-party data” was first coined by Forrester in reference to “information a customer intentionally and proactively shares…

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  • Omnichannel Customer Journey

    What is an Omnichannel Customer Journey? An omnichannel customer journey visualizes the entire customer journey path spanning all engagement channels, from the moment…

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  • Omnichannel Marketing

    Explore the power of Omnichannel Marketing and how integrating your marketing channels can significantly boost customer engagement and loyalty.

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  • How Regiocast Boosted Streaming and Transformed User Habits

    German radio giant REGIOCAST, with over 24 million daily contacts, transformed digital engagement for its Radio BOB! audience by leveraging its app as…

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  • Can Your Martech Stack Meet Customer Expectations in 2025?

    2025 is set to redefine the brand-customer relationship. New marketing channels, data deprecation, AI and emerging tech present new opportunities and challenges for…

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  • Unlock the Marketing Potential of Mobile Wallets with RAC

    We know that consumers are flooded with marketing messages wherever they turn and, as a result, increasingly reject blunt promotional marketing. Brands must…

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  • 2025 Insights & Predictions: Mastering Mobile-First Customer Experience

    2025 promises significant transformation, innovation and disruption to the brand-customer relationship. From the proliferation of new marketing and social channels, soaring acquisition costs…

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  • Unlock the Marketing Potential of Mobile Wallets with Google

    We know that consumers are flooded with marketing messages wherever they turn and, as a result, increasingly reject blunt promotional marketing. Brands must…

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  • Airship FAQs

    About Airship What is Airship and what does it offer? The Airship Experience Platform provides an end-to-end solution for unifying experiences across channels…

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  • Mass Text Messaging

    What is Mass Text Messaging? Text messaging (SMS) is a powerful channel for communicating valuable information to customers and other audiences on their…

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  • SMS Advertising

    SMS advertising involves using text messaging (also known as SMS or Short Message Service) for marketing and customer communications. SMS ads are simply…

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  • Customer Experience Platform

    What is a Customer Experience Platform? A customer experience platform (CXP) is a valuable tool for delivering personalized, unified experiences that foster customer…

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  • From Fragmented to Fluid: How to Improve Mobile-First CX for 2025

    Hear Airship’s Chief Strategy & Marketing Officer, Tom Butta, Sienne Veit, Founder & CPO at Invisible Stuff (formerly CPO at Kingfisher), and Nithin…

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  • Customer Experience Automation

    What is Customer Experience Automation? Customer experience automation, or CX automation, uses technology to automate different aspects of customer interactions and processes. This…

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  • iOS Push Notifications

    What are iOS push notifications? Learn about the push messages that pop up on iPhones and other Apple devices.

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  • Marketing Growth Strategy

    What is a Growth Strategy? Growth marketing strategies focus on the entire customer journey instead of one single funnel stage. They balance creating…

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  • Geotargeted Marketing

    What is geo-targeted marketing? What every digital marketer needs to know about this personalized marketing strategy.

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  • Lifecycle Marketing

    What is Lifecycle Marketing? Lifecycle marketing is a customer-focused strategy designed to nurture and engage customers throughout their entire journey with a company.…

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