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Customer Experience Platform

Orchestrate Customer Journeys

Create and manage customer journeys across all channels and experiences from one place

Journeys

Channel Coordination

Audience Segmentation

Fine-Tune with Experimentation

Test and optimize the performance of every segment, journey, feature, experience and message

Holdout Experiments

A/B Testing

Feature Flags

Collect Customer Data

Capture, sync and augment customer data to create relevant customer experiences

RTDS

Integrations

Performance Analytics

Accelerate Results with AI

Drive more engagement with Airship's Generative and Predictive AI
Build No-Code Experiences

Create native customer experiences once and deploy to the app, web and everywhere in between - No developers required

Hyper-Personalize Experiences

Tailor experiences for every audience segment, including audiences of one, all in real time

Boost Customer Acquisition

Optimize app store listings to increase visibility and downloads
Channels

Push Notifications

Mobile App

SMS

Email

Web
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Solutions
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- Airlines
- Media
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- Retail
- Telecom
Pricing
Resources
Company

Celebrating the 2024 Altitude Award Winners

November 21, 2024

Airship Honored with the 2025 TrustRadius Buyer’s Choice Award

November 07, 2024

4 Ways to Future-Proof App Store Optimization for 2025

October 29, 2024

iOS 16 Live Activities – Are you ready?

Mike Herrick

September 30, 2022

When we learned about iOS 16 Live Activities at WWDC, we immediately got pretty excited because we saw how useful it could be for consumers. Live Activities give brands another app experience they can deliver to their audience directly on the lock screen. Since then, Apple recently released the Live Activities Human Interface Design Guide […]

Marketing Orchestration

First name is not enough: applying advanced personalization tactics to mobile

Jennie Lewis

September 27, 2022

Customer expectations around personalized experiences are increasing. Salesforce reports that 73% of customers expect companies to understand their unique needs and expectations, up from 66% in 2020. And I’ve experienced this in my own interactions with brands. When I have an amazing interaction with a food delivery app, that experience is etched in my mind […]

Airship News & Updates

Announcing Elevate22: Mastering MAX

Thomas Butta

September 19, 2022

We’re pleased to announce that after two years of virtual meetings, Elevate22: Mastering MAX will take place in-person in New York City on September 28th and in London on October 13th. Elevate22 is a live, in-person event featuring some of the world’s most valuable brands. Hear firsthand as they discuss their mobile app strategies and […]

Airship News & Updates

OneFootball Puts Users In Control

Antoine Diavet

September 14, 2022

Is the football season over? Not for OneFootball, because now the app’s users want to know how the national teams are playing, what transfers their favourite club is making and which coach is changing teams.

Airship News & Updates

An Exciting New User Experience Awaits Some iPhone 14 Owners

Danny Ackerman

September 08, 2022

Apple’s big annual events bookmark the beginning and end of summer for many of us. First, WWDC in June details enhancements coming to software, giving companies like Airship and app developers around the world time to build new experiences. Then September caps it off with new device announcements. This year, while similar to past years, […]

Best Practices

When it comes to mobile app experience, it’s time to rethink who’s doing what

Thomas Butta

September 06, 2022

If you check out our new report of findings from Airship’s Mobile App Experience Gap Survey, you’ll find a good snapshot of the state of mobile app development across a wide range of companies. In the study we surveyed both technical people (developers) and non-technical people (marketers and mobile product owners) who work with mobile […]

Digital Marketing Trends

Google Revolutionizes the Mobile Wallet Experience for Android

Anthony Saia

August 26, 2022

This year at Google I/O, we learned that the Google Wallet name would be revived with an updated wallet app for Android devices. While Google Pay (GPay) isn’t going away yet, Google Wallet app will replace Google Pay in 39 countries and will offer Android users expanded mobile wallet functionality. It’s this expansion that Airship […]

Airship News & Updates

Brands on Notice with Android 13 Default Opt-out

Meghan Suslak

August 15, 2022

Available this week, Android 13 finally matches what iOS has done all along – requiring users to explicitly opt in prior to receiving an app’s notifications. App publishers everywhere should be on alert as Android notification opt-in rates may fall approximately 30%. Outside of the U.S., Android is the most widely adopted mobile operating system […]

Push Notifications

How Airship Supported McDonald’s France to Drive Communication Opt-Ins and Retention

Harriet McNaughton

August 09, 2022

McDonald’s France was looking to increase engagement with app customers, while increasing the number of returning customers. It had already introduced web push notifications on its website and launched numerous sporadic campaigns

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