Customer Case Study
William Hill Creates a Better Betting Experience
William Hill is one of the most established sports betting outlets in the world, with origins dating back to 1934.
Airship Delivers a Winning Solution for William Hill
4x
Greater engagement with location-targeted Push Notifications
2.5
Million app downloads since launch
Overview
Fiercely competitive and fast paced, the gambling industry is expected to hit $525 billion by 2023. William Hill is one of the biggest names in the industry — with thousands of licensed betting shops and a variety of mobile apps that allow users to place bets across hundreds of markets.
Challenge
As the mobile gambling industry experiences nonstop growth, William Hill set out to grow its user base while driving increased revenue. Airship Push Notifications are key to the company’s strategy to make the betting experience more immediate — while built-in analytics and A/B testing help the brand maximize conversions.
Results
As William Hill celebrates over 2.5 million app downloads, Airship continues to help the brand grow its user base. The brand has seen 400% greater engagement with location-targeted notifications vs. non-targeted alerts.
“Airship’s mobile engagement solution and backend support are strong — and there are great out-of-the-box capabilities. The quality of service is well worth the money.”
Alex Rutherford
Head of Mobile Sportsbook
Solution
Driving Mobile Betting Revenue
Increased App Traffic
William Hill leverages Airship’s segmentation and Optimal Send Time features to keep traffic flowing to the app.
400% Greater Engagement with Location Targeting
The bookmaker drives revenue growth by using Push Notifications to deliver targeted opportunities such as free betting credits based on the users’ location.
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